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Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to RoyalGame Casino. These Terms & Conditions govern your use of our website and services. By accessing, registering, or using RoyalGame Casino in any way, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you must not use our services.

RoyalGame Casino is committed to providing a safe, fair, and responsible gaming environment for all players in Australia.

2. Eligibility

You must be at least 18 years of age to use RoyalGame Casino. By registering an account, you confirm that you are of legal age and are not prohibited from gambling under any applicable law in your jurisdiction.

RoyalGame Casino reserves the right to verify your age and identity at any time. Accounts opened by individuals under 18 years of age will be closed immediately, and any funds forfeited.

You must not create an account if you are subject to gambling restrictions or self-exclusion orders from other operators or regulatory bodies.

3. Account Registration & Verification

To use RoyalGame Casino, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account.

RoyalGame Casino may require identity verification documents, including proof of age and address, before permitting withdrawals or to comply with anti-money laundering regulations. Failure to provide requested verification may result in account suspension or closure.

You agree to notify RoyalGame Casino immediately of any unauthorised access to your account or any suspected security breach.

You may only maintain one account with RoyalGame Casino. Creating multiple accounts is prohibited and may result in account termination and forfeiture of funds.

4. Deposits & Withdrawals

RoyalGame Casino accepts deposits through various payment methods made available on our website. You are responsible for ensuring that your chosen payment method is lawful in your jurisdiction and that you have the authority to use it.

All deposits are processed in Australian Dollars (AUD). RoyalGame Casino does not accept deposits from restricted payment methods or from individuals in restricted jurisdictions.

Withdrawal requests must be submitted through your RoyalGame Casino account. Withdrawals will be processed to the original payment method used for deposits, subject to verification and anti-money laundering compliance checks. Withdrawal processing times vary depending on your payment provider but typically occur within 3-5 business days.

RoyalGame Casino reserves the right to refuse, delay, or reverse any deposit or withdrawal if we suspect fraud, money laundering, or breach of these terms.

Minimum and maximum deposit and withdrawal limits apply and are displayed on our website. RoyalGame Casino may modify these limits at any time.

5. Bonus Terms & Wagering Requirements

RoyalGame Casino may offer promotional bonuses, free spins, or other incentives to eligible players. Each promotion is subject to specific terms, including eligibility criteria, wagering requirements, and contribution rates for different games.

Bonuses offered by RoyalGame Casino are not redeemable for cash unless explicitly stated in the promotion terms. Unused bonuses may expire in accordance with the promotional terms.

Wagering requirements specify the amount that must be wagered before bonus funds or associated winnings can be withdrawn. For example, a 35x wagering requirement means you must wager 35 times the bonus amount.

RoyalGame Casino reserves the right to cancel or modify bonus offers at any time. If you breach any bonus terms or engage in prohibited activities, RoyalGame Casino may forfeit your bonus and associated winnings.

Players from certain regions may not be eligible for specific bonuses. RoyalGame Casino will clearly indicate eligibility restrictions for each promotion.

6. Prohibited Activities

You agree not to engage in the following activities while using RoyalGame Casino:

RoyalGame Casino monitors accounts for suspicious activity. Any breach of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.

7. Limitation of Liability

RoyalGame Casino provides its services on an "as is" basis. To the maximum extent permitted by law, RoyalGame Casino disclaims all warranties, expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

RoyalGame Casino is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages.

Our total liability to you for any claim arising from these terms or your use of RoyalGame Casino shall not exceed the amount you deposited into your account in the 12 months preceding the claim.

Some jurisdictions do not permit limitations of liability. In such cases, the above limitations shall apply only to the extent permitted by applicable law.

8. Account Closure & Self-Exclusion

You may request to close your RoyalGame Casino account at any time through our website. Upon closure, your account will be suspended, and no further gaming activity will be permitted.

RoyalGame Casino also offers self-exclusion options for players who wish to temporarily or permanently restrict their access to our services. Self-exclusion requests can be submitted through our website and will be processed within 24 hours.

During a self-exclusion period, you will not be able to create a new account, and RoyalGame Casino will not permit you to access your existing account or place bets.

If you believe you have a gambling problem, you are encouraged to seek support from responsible gambling resources available through our website at our Responsible Gambling page.

9. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Australia. RoyalGame Casino operates under the applicable gaming licences and regulations in Australia.

Any dispute, claim, or controversy arising from or relating to these terms or your use of RoyalGame Casino shall first be resolved through good faith negotiation between you and RoyalGame Casino.

If a dispute cannot be resolved through negotiation within 30 days, you may pursue alternative dispute resolution or, if applicable, refer the matter to the relevant gambling regulator or authority in your jurisdiction.

You agree to submit to the exclusive jurisdiction of the courts of Australia for any legal proceedings arising from these terms or RoyalGame Casino services.

10. Changes to Terms

RoyalGame Casino reserves the right to modify these Terms & Conditions at any time. Changes will be effective upon publication on our website. Your continued use of RoyalGame Casino following publication of revised terms constitutes your acceptance of the changes.

RoyalGame Casino will make reasonable efforts to notify players of material changes through email or notification on our website. It is your responsibility to regularly review these terms to remain informed of any updates.

If you do not agree with modified terms, you must cease using RoyalGame Casino and may request account closure.

Privacy & Additional Information

For information about how RoyalGame Casino collects, uses, and protects your personal data, please review our Privacy Policy.

For general information about responsible gambling and support services, please visit our Responsible Gambling page.

If you have questions about these terms, please contact RoyalGame Casino through our website.